The Luxury Retail Industry has become highly competitive in the new millennium. The era when it was easy to sell luxury articles based on brand recognition is long in the past. The luxury sector has been developing dramatically in recent years with a wide range of formats and concepts emerging. These changes have brought new challenges for the managers of this sector. Brands are incessantly trying to innovate in order to lure an affluent clientele that is more demanding with each passing day.
Due to the rapidly changing industry culture, more intense competition and more demanding clients, the traditional forms of operating a luxury goods business no longer guarantee success. Today, the managers of luxury retail firms are constantly striving to identify and secure the best clients.
Our goal is to deepen your staff’s understanding of what is required to achieve success (service, sales and profitability) in this evolving and highly competitive field.
Contact us for a consultation on how we may prepare an educational program tailored to your business model and specific needs.
Diamonds, jewelry and watches specializations also available.
Based in Barcelona and available worldwide.